Frequently Asked Questions

Our escrow service holds the Bitcoin securely until you confirm you've received exactly what you paid for. This means sellers can't take your money and run - we prevent all the common scams in Bitcoin transactions. Over 98% of our buyers report perfect satisfaction with their purchases!

We offer the fastest processing (most transactions complete in under 1 hour), the lowest fees (just 1%), and 24/7 customer support. Our unique Transaction Hash system provides complete transparency, and we've successfully mediated over 50,000 transactions without a single loss of funds.

Unlike competitors, our system generates a completely random ID that can't be traced back to you, while still allowing us to verify your transaction status. This perfect balance of privacy and security is why we're trusted by privacy-conscious users worldwide.

Once you confirm receipt of goods/services, sellers receive funds within 10 minutes - the fastest in the industry! Our automated system processes payments instantly after buyer confirmation, with no unnecessary delays.

Absolutely! We specialize in high-value transactions with no upper limit. Our multi-signature cold wallets ensure even million-dollar transactions are completely secure. Many of our users trust us for transactions over 50 BTC regularly.

Our expert mediation team (available 24/7) will review all evidence and make a fair decision within 24 hours in 95% of cases. We have the highest dispute resolution satisfaction rate in the industry at 96%!

Completely safe! We use military-grade encryption and store all funds in offline multi-signature wallets. In our 5 years of operation, we've never had a single security breach or lost satoshi of customer funds.